Sri Venkateshwara Multi-Speciality Hospital · Kukatpally, Hyderabad · 60 beds
SV

Quality & Safety

NABH evidence that assembles itself · incidents, HAI surveillance, medication safety, mortality review, clinical audit, risk & SOPs · Sister Vasavi · 18 Jul 2026

Objective elements met
71 / 84
▲ 6 since Apr
Standards met
33 / 38
5 partial
Evidence auto-collected
480
artefacts · last 90 days
Needs a human upload
5
external certificates
Elements outstanding
13
4 unlock the next tier

Readiness by chapter

Every row is counted from records already in HOS — no one maintains this by hand
Framework
StatusChapterStandardsObjective elements Evidence source in HOSWhat is missing
Complete 1 · Patient Registration & Identification 4 / 49 / 9 Reception registration log, ABHA linkage, duplicate-merge trail —
1 gap 2 · Clinical Documentation & EMR 5 / 612 / 13 AI Scribe notes with approver, case sheets, discharge summaries WHO Surgical Safety Checklist, digitally signed
1 gap 3 · Order Management & Results 4 / 510 / 11 Lab order → sample → result chain, TAT clocks, radiology orders Critical-result alerting with recorded acknowledgement
4 gaps 4 · Medication Management 4 / 58 / 12 Rx with approver, dispense log, high-alert double-signatures, error reports Closed-loop administration (barcode at the bedside) — 4 elements hang off this one capability
Complete 5 · Data Privacy & Security 5 / 511 / 11 Role permissions, break-glass log, hash-chained audit trail, DPDP consent artefacts —
4 gaps 6 · Interoperability & Data Exchange 3 / 46 / 10 ABDM M1 ✓ M2 ✓, FHIR R4 exports, ABHA-linked outside records ABDM M3 (health-information exchange) certification — in progress
Complete 7 · Infrastructure & Technology Management 4 / 49 / 9 Uptime record, backup verification, downtime drill log —
3 gaps 8 · Analytics, Quality & Governance 4 / 56 / 9 Quality indicators, incident & CAPA register, mortality reviews, clinical audits 12 continuous months of indicator submission — you are at 8
Total 8 chapters 33 / 3871 / 84 — 13 elements outstanding
These are the same figures Administration's tier card rolls up — 33 / 38 standards and 71 / 84 elements. Nine of the thirteen gaps are HOS roadmap items, so your readiness rises as the product ships.

Evidence collected for you

Last 90 days · produced as a by-product of daily work, not typed for an assessor
480 artefacts
Hand-hygiene observation rounds
from Infection Control · 480 observed opportunities
96
Incident reports with a closed CAPA
from Incidents · owner and effectiveness check on each
34
Medication error & near-miss reports
from Medication Safety · 12 raised by Pharmacy's dispense net
41
SOP acknowledgements by staff
from SOP Library · 262 of 336 signatures on the safety set
262
Risk-register reviews
from Risk Register · 8 active risks, reviewed on a cycle
25
Quality-indicator months submitted
auto-computed · 8 of the 12 continuous months Gold needs
12
Mortality reviews with committee sign-off
from Mortality Review · 6 of 9 cases closed
6
Clinical audit cycles in progress
from Clinical Audit · 1 has closed its re-audit loop
4
96 + 34 + 41 + 262 + 25 + 12 + 6 + 4 = 480. On the morning an assessor walks in, this is already indexed by chapter, standard and objective element.

What HOS cannot collect

Five elements whose evidence lives outside this system
Your action
Fire NOC — Telangana State Disaster Response & Fire Services
On file, expires 14 Sep 2026. Also risk R-06 on the register.
Biomedical waste authorisation — TSPCB
Valid to 31 Mar 2027. Renewal reminder set.
AERB radiation licence — X-ray installation
On file. Quarterly TLD badge reports uploaded manually.
Lift & pressure-vessel certificates
Autoclave certificate due for renewal in Nov 2026.
Staff health & immunisation records
Hepatitis-B status for 42 staff — 4 records incomplete.
We could pretend these auto-collect. They don't — they are statutory certificates issued by other bodies. HOS stores them, watches their expiry, and tells you which element they satisfy.
✦ Evidence mapper — this week's quality work, mapped to the standards it proves Draft — awaiting approval

Six records filed this week are usable as accreditation evidence, and none of them were created for that purpose. The mapping below is a suggestion — nothing is filed against a standard until you approve it.

RecordMaps toWhy
QI-2026-034
Patient fall, GM-07, 14 Jul
8.2 · OE b Incident captured, investigated and a CAPA assigned with an owner and a due date
MED-2026-041
Dispensing near-miss, 16 Jul
4.4 · OE a Medication error reported and analysed by stage of the medication process
HH-R-2026-96
Hand-hygiene round, ICU, 17 Jul
8.3 · OE c Compliance measured by WHO moment against an observed denominator
MR-2026-08
Mortality review signed off, 15 Jul
8.4 · OE a Death reviewed by a committee with the finding recorded
CA-2026-01
Surgical prophylaxis re-audit, 12 Jul
8.1 · OE b Audit cycle closed with a measured change against the same criterion
QSP-08 v1.0
Patient identification SOP, 01 Jul
1.2 · OE a Controlled, versioned procedure with dated staff acknowledgements
Reads only records already filed in HOS · classification over existing documents, no clinical inference · GREEN under ADR #7
Reports this month
34
▲ 12 vs Jun — this is good news
Near-miss share
56%
19 of 34 · a healthy culture reports these
Median time to report
47 s
▼ from 6 min on paper
Harm ≥ moderate
8
0 sentinel events
Open CAPAs
4
2 past their due date

Report an incident

Four taps and one line. No name required. The narrative is drafted for you.
⏱ 0:00
1 · What happened?
2 · Where?
3 · Did it reach the patient?
Nothing is filed until you approve the draft. The severity you see is derived from your own answer to question 3 — HOS does not grade clinical severity for you.

Severity mix this month

Classified by the reporter's answer, reviewed by the quality nurse
34 reports
Sentinel — death or permanent harm0
Major — harm needing intervention2
Moderate — harm, extra treatment6
Minor — reached patient, no harm7
Near-miss — intercepted19
0 + 2 + 6 + 7 + 19 = 34. A rising near-miss share is the single best sign a reporting culture is working: staff are writing down the things that almost happened, which is the only cheap way to learn.
✦ Three fall reports share the same recorded attributes Draft — awaiting approval

Of the 4 falls recorded this quarter, 3 share three recorded fields: they happened on the general ward between 02:00 and 04:00, the patient had a night sedative administered that shift, and the side-rail was recorded as down. QI-2026-021 (28 Jun), QI-2026-029 (06 Jul) and QI-2026-034 (14 Jul).

The fourth fall — QI-2026-018, OPD waiting area, 11 Jun — shares none of them.

Suggested single CAPA in place of three separate ones: side-rail check recorded at the 02:00 round for every patient with a sedative charted that shift. Owner and due date are yours to set.

Grouped from three filed reports and the eMAR · counts recorded fields only · it does not attribute cause or state that another fall will occur — the committee does that · GREEN under ADR #7

Recent reports

6 most recent of 34 this month
2 anonymous
SeverityReportWardReportedStage
Minor QI-2026-034
Patient fall · side-rail recorded down
GM-07 14 Jul · 03:22
Mary Grace · 38 s
Investigating
Near-miss QI-2026-033
Wrong strength drawn up, caught at second check
ICU-2 13 Jul · 21:40
Anonymous · 41 s
Closed
Moderate QI-2026-032
IV cannula infiltration, extra 2 days of dressings
GF-01 11 Jul · 07:15
Mary Grace · 52 s
CAPA open
Near-miss QI-2026-031
Blood sample labelled at the counter, not at the bedside
Lab 09 Jul · 11:02
Prasad · 44 s
CAPA open
Minor QI-2026-029
Patient fall · found beside bed, no injury
GM-03 06 Jul · 02:55
Anonymous · 36 s
CAPA overdue
Near-miss QI-2026-028
Oxygen cylinder trolley without a wheel chock
GM corridor 04 Jul · 16:30
Ravi Teja · 29 s
Closed

CAPA tracker

4 open (2 overdue) and 7 closed this month — all 4 open plus the 2 most recent closures shown
2 overdue
StatusActionOwnerDueType
Overdue 6 d Side-rail check recorded at the 02:00 round
from QI-2026-029
Mary Grace 12 Jul Preventive
Overdue 3 d Generator load-test log moved into HOS
from QI-2026-026 · power dip during a dressing
Dr. G. Prakash 15 Jul Preventive
Due in 3 d Bedside labelling: printer at the phlebotomy trolley
from QI-2026-031
Prasad 21 Jul Corrective
Due in 8 d Cannula site check added to the 4-hourly nursing round
from QI-2026-032
Mary Grace 26 Jul Corrective
Closed 11 Jul Wheel chocks fitted to all four O₂ trolleys
from QI-2026-028 · effectiveness check passed 16 Jul
Ravi Teja 10 Jul Corrective
Closed 08 Jul Second-check signature enforced for insulin draws
from QI-2026-033 · 24 of 24 draws double-signed since
Sister Vasavi 08 Jul Preventive
A CAPA is not closed when the action is done — it closes when the effectiveness check passes. Both closed rows above carry one.

Investigation — QI-2026-034 · patient fall, GM-07, 14 Jul

The same six steps for every report, so nothing is skipped when the ward is busy
Step 3 of 6
1 · Done
Reported
14 Jul 03:22 · Mary Grace · 38 s
2 · Done
Verified
Facts confirmed against the eMAR and nursing notes
3 · Now
Investigated
Five-whys with the night shift · 2 of 5 recorded
4 · Next
CAPA assigned
Owner and due date set by the quality nurse
5
Effectiveness check
Re-measured 30 days after the action lands
6
Closed
Filed as evidence against chapter 8
Recorded so far — Why 1: patient was found on the floor beside the bed. Why 2: the side-rail was down. Three whys remain, and the investigation cannot be closed without them.
CAUTI · Jun 2026
4.85
per 1,000 catheter-days
CLABSI · Jun 2026
0.00
no case met the definition
VAP · Jun 2026
11.90
per 1,000 ventilator-days
Hand hygiene
77.3%
371 of 480 opportunities
Antimicrobial use
56.4
DDD per 100 patient-days

Device-associated infection rates — Jun 2026 (closed month)

Numerator: cases a human confirmed as meeting the definition. Denominator: device-days recorded by the nursing station.
1,436 patient-days
IndicatorConfirmed casesDevice-days RateDevice utilisationDefinition applied
CAUTI
Catheter-associated urinary tract infection
2412 4.85
2 ÷ 412 × 1,000
0.29
412 ÷ 1,436
CDC/NHSN UTI criteria · symptomatic UTI with catheter ≥ 2 days
CLABSI
Central line-associated bloodstream infection
096 0.00
0 ÷ 96 × 1,000
0.56
96 ÷ 172 ICU-days
CDC/NHSN LCBI · recognised pathogen from blood, line ≥ 2 days
VAP
Ventilator-associated pneumonia
184 11.90
1 ÷ 84 × 1,000
0.49
84 ÷ 172 ICU-days
CDC/NHSN PNEU criteria · a single case moves this rate by 11.9, so read the count first
SSI
Surgical site infection · different denominator
386
procedures, not days
3.5%
3 ÷ 86
— CDC/NHSN SSI · clean and clean-contaminated procedures, 30-day follow-up
Denominators come from the nursing station's device charting, so they are as good as that charting and no better — 4 of 30 days in June have an incomplete catheter-day entry and are excluded, which is why 412 and not a rounder number. With 84 ventilator-days a single VAP case is 11.9 per 1,000: at this hospital's volume, the count is the signal and the rate is the framing. Saying so is more useful than a confident-looking decimal.

Device-days, live — July to date

Not a report yet — a running total, derived from actual insertion events charted in Nursing and IPD as they happen. This is how the June table above was built too, one charted event at a time.
✦ Live · 2 devices traced
IndicatorPatient · deviceInsertedDevice-days so farSource
CAUTI
catheter-days
B. Srinu · GM-05, Foley catheter 15 Jul, 14:20 4
15–18 Jul inclusive, ongoing
Nursing → Catheter care
VAP
ventilator-days
S. Ramulamma · ICU-2, ventilator 17 Jul, 06:40 2
17–18 Jul inclusive, ongoing
IPD → ICU & Emergency
This is not the hospital's whole July device-day count — it is the two devices this screen can trace an actual insertion event for. Other charted devices, including the patients in the cases list below, add to the real July total as their own events are entered. HOS does not estimate the rest; an incomplete live total is reported as incomplete, the same discipline the June table above already applies to its own 4 missing days.
Estimated nursing/IC time saved so far this month: ~18 min — the 6 device-days traced above (4 catheter + 2 ventilator), at an estimated ~3 min each not spent hand-logging a device into a paper register for the monthly return. A conservative model built on a per-device-day tallying cost, not a time-motion study of this ward.

Cases meeting a recorded surveillance definition — July to date

HOS matched recorded culture results against recorded device-days. Each one needs your confirmation before it becomes a case.
3 need review
Your callPatientWhat is recordedDefinition
Awaiting you Yadamma B., 64F
GF-04 · admitted 08 Jul
Urine culture 15 Jul: E. coli >10⁵ CFU/mL · indwelling catheter charted from 09 Jul (day 7) · fever 38.4 °C charted 14 Jul Meets CDC/NHSN symptomatic UTI with catheter ≥ 2 days
Awaiting you K. Shankaraiah, 58M
ICU-2 · ventilated from 10 Jul
Tracheal aspirate 16 Jul: Klebsiella pneumoniae, ESBL+ · ventilator-days charted 10–17 Jul · CXR report 15 Jul notes a new infiltrate Meets CDC/NHSN PNEU criteria on the recorded elements
Awaiting you B. Srinu, 67M
GM-05 · TKR 15 Jul
Wound swab 17 Jul: Staph. aureus, MSSA · purulent discharge recorded in the 17 Jul dressing note · day 3 post-procedure Meets CDC/NHSN superficial incisional SSI on the recorded elements
"Meets a recorded definition" is a bookkeeping statement about your own culture log and charting. It is not a diagnosis, and HOS never writes one into the patient's record. Only a human turns a definition match into a case.
✦ Three ICU isolates in eleven days share a recorded resistance pattern Draft — awaiting approval

Your culture log holds 3 Klebsiella pneumoniae isolates from ICU beds between 06 and 17 Jul, all reported ESBL-positive with the same recorded antibiogram (resistant to ceftriaxone and cefotaxime, sensitive to meropenem). ICU-2 (16 Jul), ICU-5 (11 Jul), ICU-7 (06 Jul). The three months before this held 2 such isolates in total.

Recorded alongside them: hand-hygiene compliance in ICU measured 68.2% in the same window (30 of 44 observed opportunities), and ceftriaxone accounts for 51% of your antimicrobial DDDs.

This is a count of what is in your log, not an outbreak determination. Whether these isolates are related — and whether that relationship is transmission — is a question for the infection control committee, and if needed for typing at a reference lab. HOS has assembled the numbers so that meeting starts with facts instead of a search.

Counts recorded culture reports, recorded observation rounds and recorded dispenses · no transmission inference, no outbreak determination, no prediction · GREEN under ADR #7

Hand-hygiene rounds — Jun 2026

24 rounds · 480 observed opportunities · WHO five moments
77.3% overall
By WHO moment
1 · Before touching a patient
81.4% · 96/118
2 · Before a clean/aseptic procedure
85.1% · 63/74
3 · After body-fluid exposure
89.8% · 79/88
4 · After touching a patient
73.0% · 89/122
5 · After touching patient surroundings
56.4% · 44/78
By staff group
Nursing
84.0% · 205/244
Doctors
66.7% · 88/132
Support & housekeeping
68.9% · 51/74
Physiotherapy & others
90.0% · 27/30
Both breakdowns total the same 371 of 480. Moment 5 and the doctors' column are the same finding seen twice — cleaning hands after touching the bed rail, the chart and the monitor is the moment everyone skips.

Antimicrobial usage — Jun 2026

Computed from Pharmacy dispenses · DDD per 100 patient-days
Access only 23%
AntimicrobialAWaReDDDper 100 pt-days
CeftriaxoneWatch41228.7
Amoxicillin-clavulanateAccess18813.1
Piperacillin-tazobactamWatch966.7
AzithromycinWatch725.0
MeropenemWatch422.9
TotalAccess 23% · Watch 77% · Reserve 0%81056.4
The WHO AWaRe target is ≥ 60% of use from the Access group. You are at 23% — 188 of 810 DDDs — because ceftriaxone is the default first-line choice here (412 of 810, 51%). Also recorded: 70 of 158 antimicrobial starts (44%) had a culture sent first, and de-escalation within 72 hours is documented in 31%. These are counts from your own dispense and order log; the prescribing policy is the committee's to change, not ours.

Notifiable disease reporting — IDSP / IHIP

Statutory. Triggered by a recorded lab result, submitted by a named human.
Up to date
StatusEventBasis in the recordForm
Reported Dengue
Mohd. Irfan, 34M · 12 Jul
NS1 antigen positive, LAB-4519, reported by Prasad 12 Jul 09:40 IHIP Form P · submitted 12 Jul 11:05 by Sister Vasavi
Reported Measles — suspected
Child, 3F · 04 Jul
Clinical case definition recorded by Dr. Meena Iyer; serology sent IHIP Form S · submitted 04 Jul 17:20 by Sister Vasavi
Draft ready Enteric fever
Patient consented, 17 Jul
Blood culture: Salmonella Typhi, LAB-4536, reported 17 Jul 18:10 IHIP Form P pre-filled · needs your submission
HOS watches the lab log for notifiable results and pre-fills the form. It never submits on your behalf — a statutory notification carries a named person's signature, and that person is you.
Reports this month
41
▲ 9 vs Jun
Intercepted before the patient
32
78% of reports
Reached the patient
9
0 with harm ≥ major
High-alert double-check
94.0%
109 of 116 doses
LASA catches at dispense
7
by Pharmacy's safety net

Where in the medication process

41 reports, classified by the stage the error occurred at
41
Prescribing
wrong strength, missing frequency, illegible verbal order
14
Dispensing
wrong pack picked, expired batch caught, LASA pair
12
Administration
wrong time, missed dose, wrong route
9
Transcribing
Rx to eMAR copy error
3
Monitoring
level or renal function not repeated when the policy says so
3
14 + 12 + 9 + 3 + 3 = 41. Prescribing leads because that is where a medication error usually starts — and it is the cheapest stage to fix, because a prescription is written on a screen HOS controls.

The nine that reached a patient

Which of the five rights was breached
9 of 41
Right patient
1
Dose charted against the neighbouring bed
Right drug
3
2 were a LASA pair the dispense net had already flagged once
Right dose
3
All three were paediatric weight-based doses
Right route
1
IM given IV, no harm observed
Right time
1
Antibiotic dose > 4 h late
1 + 3 + 3 + 1 + 1 = 9. Three of the nine — the right-patient event and both LASA events — are precisely what a barcode scan at the bedside catches, and precisely what HOS cannot catch today. See the honest note below.

What Pharmacy's dispense safety net does and doesn't catch

Being precise about this is the difference between a safety system and a claim
12 of 41 reports were machine-generated
It catches, at the dispense counter: a substitution that changes composition, a drug that conflicts with an allergy already on the patient's file, an expired or near-expiry batch, and a look-alike/sound-alike pair being picked. 12 of this month's 41 reports were raised by the safety net itself — nobody had to notice and write them down.
It cannot catch, at the bedside: the right drug given to the wrong patient, a dose charted against the neighbouring bed, or an infusion running at the wrong rate. The counter is metres and minutes away from the bed, and nothing verifies that the two match.
That gap is not a wording problem — it is 4 outstanding NABH objective elements in chapter 4, all hanging off one missing capability: closed-loop administration with a barcode scan of the patient's wristband and the drug at the moment of administration. It is on the roadmap, it is risk R-03 on the register, and until it ships the honest answer to "are you safe at the bedside?" is "we rely on the second-check signature, and it held 94.0% of the time this month."
Reports raised by a human: 29. Raised by the safety net: 12. Total 41. The 29 are the number that tells you whether your staff trust the system.

High-alert medications

ISMP high-alert list · independent double-check required before administration
7 doses missed a second signature
ComplianceDrugDosesDouble-signedStorage rule
95.8% Insulin (regular & premix) 4846 Separate fridge bin, never in the general drawer
91.7% Heparin (UFH & LMWH) 2422 Strength-segregated shelf, tall-man labelled
100% Potassium chloride concentrate 88 Never on the ward — pharmacy-diluted only
91.2% Opioids (morphine, fentanyl) 3431 Double-locked, shift-wise register count
100% Methotrexate (weekly oral) 22 Weekly-dose warning sticker, dispensed per week
94.0%All high-alert doses116109109 ÷ 116 = 94.0%
All 7 unsigned doses were on the night shift, where one nurse covers 12 beds — the same staffing fact as risk R-04. A double-check policy that cannot be staffed is a policy that reads well and fails quietly.

Look-alike / sound-alike pairs in your own formulary

Found by scanning the 142-line tariff and the drug master — not a generic list
5 pairs
ControlPairCaughtWhy they collide here
Tall-man + split shelf Ceftriaxone / Cefotaxime 3 Both stocked as 1 g vials, adjacent bins, near-identical labels
Tall-man + split shelf MetFORMIN / MetroNIDAZOLE 2 Both 500 mg tablets, both high-volume, both start "Met"
Tall-man only amLODIPine / amIODARone 1 Amiodarone is stocked for ICU; shelves are not yet separated
Tall-man only clonazePAM / cloBAZam 1 Both in the controlled cupboard, spoken orders sound alike
No control yet Losartan / Lisinopril 0 Newly stocked together on 01 Jul · flagged, no control applied
✦ Pharmacy & Therapeutics committee brief — July Draft — awaiting approval

41 reports, 32 intercepted, 9 reached a patient, none with harm above moderate. Prescribing is the largest stage at 14, and 8 of those 14 were a missing frequency or an ambiguous verbal order — both fixable in the prescribing screen rather than by training. Three of the nine that reached a patient were paediatric weight-based dose errors, all in the 4–7 PM pediatric OPD.

Two items need a committee decision, not a CAPA: Losartan / Lisinopril are now stocked adjacently with no control applied, and the 7 unsigned high-alert doses were all on the night shift, which is a staffing question rather than a compliance one.

Summarises 41 filed reports and the June dispense log · no dose, therapy or clinical recommendation appears in this draft · GREEN under ADR #7

Batch recall — Inj. Ceftriaxone 1 g, CFX-2607-B

Not-of-Standard-Quality alert · State Drugs Control Administration · received 10:52 AM today
1 dose due in the ward at 11:00
This is a quality failure, not an expiry — the batch runs to 03/2028. A sample from CFX-2607-B failed testing, so every vial has to be located: what is still on a shelf, what has moved to a sub-store, and who has already received a dose.
Where the batch wentVialsStatus
Administered to patients
04 – 18 Jul · 23 patients · most recent dose 09:15 today · traced from the barcode administration record, not from paper
71 Exposure identified
Issued to sub-stores, not yet administered
OT store 12 · Emergency 6
18 Recall from sub-stores
On the main pharmacy shelf
Batch is still dispensable until it is quarantined
31 Quarantine
Received on GRN, 04 Jul 2026
MedPlus Distributors · full batch accounted for
120 71 + 18 + 31 = 120
Every vial is accounted for because every dose was scanned. Without a barcode at the bedside the honest answer to "who received this batch?" would be "we would have to read 23 charts by hand" — which is the same capability gap as risk R-03 above, seen from the other side.
What HOS is saying, and what it is not. HOS identified 23 patients who received a vial from this batch — 6 still admitted (3 in the general ward, 2 semi-private, 1 ICU) and 17 discharged. That is read from the dispensing and administration record and nothing else. HOS does not state that any of them was affected, needs review, or should be assessed, and it does not rank them. Whether this batch has any clinical consequence for any individual is a clinician's judgement, and the notification below goes to the Medical Superintendent for exactly that reason.
Recall record drafted — batch traced, 120 of 120 vials located Draft — awaiting approval
Assembles the alert reference, the GRN, the batch ledger, the 23 administration records and the quarantine action into one filed record — the document an assessor or the drug inspector asks for. Summarisation over records that already exist · GREEN under ADR #7.
Patient notification drafted for 23 — Telugu and English Awaiting Medical Superintendent
States which batch, when it was given, and that the hospital is contactable — and says nothing about what it may mean for the reader. Notifying a patient about a batch they received is a clinical communication, so it is not the quality lead's to release.
The evidence this produces. A completed recall closes two objective elements in the MOM chapter — the recall procedure itself, and the disposal record for the 49 vials quarantined and returned. Neither had to be written for the assessor; both fell out of handling the alert. That is the same by-product pattern as the rest of this workspace.
Nine people died in this hospital between April and July 2026. This screen exists so their care is examined properly and something is learned — not so anyone is scored. HOS does not assess preventability, attribute cause, or rank clinicians. It assembles the record and shows the committee what is still missing.
Deaths in review scope
9
Apr – 18 Jul 2026
Reviewed & signed off
6
committee finding recorded
In review
2
packets circulated
Packet not yet assembled
1
death on 16 Jul
Median days to review
11
policy: within 30 days

Case list

6 signed off · 2 in review · 1 awaiting its packet — 9 in scope
Apr – Jul 2026
Review statusCaseAdmitted → diedRecorded diagnosisCommittee
Packet needed MR-2026-09
G. Ramulamma, 78F · GF-03
12 Jul → 16 Jul
4 days
Community-acquired pneumonia with type 1 respiratory failure as recorded by Dr. K. Ramesh Not yet scheduled
In review MR-2026-08
B. Sridevi, 71F · GM-04
04 Jul → 09 Jul
5 days
Sepsis of urinary origin as recorded by Dr. K. Ramesh Circulated 11 Jul · meets 21 Jul
In review MR-2026-07
M. Anjaneyulu, 66M · ICU-5
26 Jun → 30 Jun
4 days
Acute myocardial infarction, cardiogenic shock as recorded by Dr. K. Ramesh Circulated 03 Jul · meets 21 Jul
Signed off 15 Jul MR-2026-06
S. Narsamma, 82F · GF-05
08 Jun → 21 Jun
13 days
Aspiration pneumonia in advanced dementia Finding recorded · 1 learning point
Signed off 02 Jul MR-2026-05
K. Yellaiah, 59M · ICU-2
31 May → 07 Jun
7 days
Intracerebral haemorrhage Finding recorded · 2 learning points
Signed off 18 Jun MR-2026-04
P. Lakshmamma, 74F · GF-02
19 May → 24 May
5 days
Decompensated cirrhosis with hepatic encephalopathy Finding recorded · 1 learning point
Signed off 30 May MR-2026-03
A. Mallesh, 68M · ICU-7
02 May → 11 May
9 days
Diabetic foot sepsis with acute kidney injury Finding recorded · 3 learning points
Signed off 14 May MR-2026-02
V. Kanakamma, 85F · GF-04
21 Apr → 26 Apr
5 days
Fractured neck of femur, post-operative pneumonia Finding recorded · 2 learning points
Signed off 06 May MR-2026-01
D. Satyanarayana, 71M · GM-06
05 Apr → 12 Apr
7 days
Chronic obstructive pulmonary disease, acute exacerbation Finding recorded · 1 learning point
The diagnosis column is what the treating doctor recorded, quoted. HOS does not restate it, revise it, or offer an alternative — that would be a diagnosis, which is out of scope under ADR #7 and out of place here regardless.
✦ Review packet assembled — MR-2026-09 · G. Ramulamma, 78F Draft — awaiting approval

Everything in her record from admission on 12 Jul to death on 16 Jul, in order, as one document: 4 nursing shift handovers, 26 vitals sets, 31 medication administrations, 5 laboratory reports, 2 chest radiograph reports, 3 consultant notes, 1 rapid-response record from 15 Jul 04:10, the oxygen and NIV charting, and the family communication log. 72 pages. Assembling this by hand takes the quality nurse most of a morning.

Three review steps are outstanding and the committee cannot complete the review without them:

Missing Nursing handover 15 Jul 20:00 → 16 Jul 08:00 — no note filed for the shift in which she died.
Missing Consultant note for 15 Jul night — the rapid-response record at 04:10 names Dr. K. Ramesh, but no note follows it.
Missing Family communication record for 15–16 Jul — the last entry is 14 Jul 18:30.

Those three gaps are statements about the documentation, not about the care. What happened, and whether anything should have gone differently, is for the committee to determine and record in its own words.

Assembles and orders records that already exist, and checks the packet against the review template · it does not assess preventability, attribute cause, or comment on the standard of care · GREEN under ADR #7

Structured review — MR-2026-08 · B. Sridevi, 71F

The same form for every case. The committee fills it; nothing is pre-answered.
In review
There is no preventability score on this form and no AI suggestion in any field. A committee that feels graded stops bringing difficult cases, and the cases it stops bringing are the ones worth reviewing.

Learning carried forward

10 learning points from 6 signed-off reviews (1+2+1+3+2+1) — 5 shown
4 became CAPAs
Urine culture before empirical antibiotics in suspected urosepsis.
From MR-2026-03. Became clinical audit CA-2026-04 — culture-first rate measured at 44% in June.
Antibiotic prophylaxis within 60 minutes of incision.
From MR-2026-02. Became clinical audit CA-2026-01 — 54% at first audit, 88% at re-audit.
Swallow assessment before oral feeding in advanced dementia.
From MR-2026-06. Added to the nursing admission checklist on 20 Jul.
Rapid-response call must generate a consultant note.
From MR-2026-05. Enforced in the eMAR from 08 Jul — and the gap in MR-2026-09 shows it is not yet holding.
Family communication recorded at least daily for every ICU patient.
From MR-2026-04. Nursing round template updated; compliance not yet measured.
A mortality review that produces a minute and nothing else is theatre. Six of these ten learning points now have a named change and a measurement attached; the other four are recorded as accepted with no action, and say so.
Audit cycles open
4
1 per quarter is the policy
Re-audits completed
1
the only round that proves change
Best re-audit result
88%
from 54% · target 95%
Cycles from a mortality review
2
CA-01 and CA-04

The cycle — CA-2026-01 · surgical antibiotic prophylaxis

Criteria → sample → measure → change → re-audit. The loop is what makes it an audit.
Loop stays open
1 · Done
Criterion
≥ 95% of eligible procedures receive prophylaxis within 60 min of incision
2 · Done
Sample
50 consecutive elective procedures, Feb 2026
3 · Done
Measure
27 of 50 = 54% · gap of 41 points
4 · Done
Change
Prophylaxis prompt in the OT checklist + pre-drawn dose in the OT fridge, from 01 Apr
5 · Done, not met
Re-audit
44 of 50 = 88%, Jun 2026 · still below 95%
6 · Next
Third round
Oct 2026 · the 6 misses were all in the first case of the day
54% → 88% is a real improvement and it is not the target. Closing this card at 88% would be the most common failure in clinical audit: declaring victory on the improvement rather than on the criterion. All 6 remaining misses were the first procedure of the day, when the pre-drawn dose has not yet been brought up from pharmacy — which is a specific, fixable thing rather than "staff need reminding".

Open audit cycles

Where each one is, and how much of the cycle is complete
4 open
StageAuditCriterionCycle completeLead
Re-audit done CA-2026-01
Surgical antibiotic prophylaxis · from MR-2026-02
≥ 95% within 60 min of incision 5 / 6
88% vs 95%
Dr. P. Anil Kumar
Change made CA-2026-02
Case-sheet completeness within 24 h of admission
100% of admissions have a complete case sheet by 24 h 4 / 6
first round 71%
Dr. K. Ramesh
Measuring CA-2026-03
Blood transfusion consent & reaction monitoring
Consent on file and vitals at 0/15/60 min for every unit 3 / 6
18 of 24 units sampled
Sister Vasavi
Sampling CA-2026-04
Culture before empirical antibiotics · from MR-2026-03
≥ 80% of suspected sepsis admissions have a culture sent first 2 / 6
baseline 44% in Jun
Dr. K. Ramesh
Two of the four cycles came out of a mortality review, which is the point of having both in one workspace: the committee's learning point becomes a measured criterion instead of a minute nobody re-reads.
✦ Audit findings summary — Q1 FY 2026–27 Draft — awaiting approval

Four cycles ran; one reached re-audit. Surgical prophylaxis moved 54% → 88% after the OT checklist prompt and the pre-drawn dose, and the remaining 6 misses were all the first procedure of the day — a supply-timing pattern, not a compliance one. Case-sheet completeness measured 71% at baseline and its change (a 24-hour prompt to the admitting doctor) landed on 01 Jul, so a re-audit is possible from August. Transfusion monitoring is 18 of 24 units sampled. Culture-before-antibiotics has a baseline of 44%, which is the same figure the antimicrobial usage card reports independently.

One honest note for the report: three of the four cycles have no re-audit date booked, and a cycle without one tends to become a survey.

Summarises four filed audit records and the June dispense log · GREEN under ADR #7 · figures cross-checked against Infection Control's antimicrobial card
Active risks
8
all with a named owner
Extreme (≥ 20)
1
escalated to the board
High (12–19)
4
monthly review
Moderate (6–11)
3
quarterly review
Reviews overdue
2
R-05 and R-07

5 × 5 matrix

All 8 risks placed by likelihood × impact
8 plotted
Impact 5
·
·
1
1
·
Impact 4
·
1
1
1
·
Impact 3
·
·
1
1
·
Impact 2
·
·
1
·
·
Impact 1
·
·
·
·
·
L 1
L 2
L 3
L 4
L 5
Extreme ≥ 20 High 12–19 Moderate 6–11 Empty
1 extreme + 4 high + 3 moderate = 8 plotted. Nothing sits in the low band, which is usually a sign a register has been pruned honestly rather than padded.

Register

Score = likelihood × impact · owner and review date on every row
2 reviews overdue
ScoreRiskMitigation & ownerReview dueEscalation
20
L4 × I5
R-01 · Single oxygen manifold, no redundant supply
A manifold failure affects every oxygen-dependent bed at once
Second manifold quoted ₹4.2L; 12 backup cylinders held on site meanwhile
Dr. G. Prakash
31 Jul 2026 Board · 08 Jul
16
L4 × I4
R-02 · Ceftriaxone-first prescribing culture
77% of antimicrobial DDDs are WHO Watch group; 3 ESBL+ isolates in ICU this month
Antimicrobial stewardship policy drafted; culture-first audit CA-2026-04 running
Dr. K. Ramesh
15 Aug 2026 Quality committee
15
L3 × I5
R-06 · Fire NOC expires 14 Sep 2026
Renewal needs a mock drill record and a hydrant pressure test
Drill booked 02 Aug; hydrant test quoted
Dr. G. Prakash
28 Jul 2026 Board · watch
12
L3 × I4
R-03 · No barcode verification at the bedside
3 of 9 errors that reached a patient this month are the type a scan catches
Second-check signature policy enforced (94.0% this month); closed-loop eMAR on the HOS roadmap
Ravi Teja
20 Aug 2026 Quality committee
12
L4 × I3
R-04 · Night-shift nursing ratio 1:12 on the general ward
All 7 unsigned high-alert doses and 2 of 3 recent falls were on nights
One additional night post costed at ₹28,000/month; awaiting owner's decision
Mary Grace
05 Aug 2026 Owner decision
9
L3 × I3
R-05 · Biomedical waste segregation lapses at source
Sharps found in the yellow bag on 3 of 12 spot checks
Colour-coded bin retraining; SOP QSP-04 is itself overdue for review
Sister Vasavi
Overdue · 10 Jul Section level
8
L2 × I4
R-08 · Single orthopedic surgeon covers all OT lists
Elective lists stop entirely during leave; revenue dipped 12% last time
Visiting-surgeon arrangement under discussion with two candidates
Dr. G. Prakash
30 Aug 2026 Owner
6
L3 × I2
R-07 · Generator load-test not documented monthly
A power dip during a dressing became incident QI-2026-026
Load-test log being moved into HOS; CAPA is itself 3 days overdue
Dr. G. Prakash
Overdue · 30 Jun Section level
Controlled SOPs in the library
64
8 in the quality & safety set
Acknowledgements
262 / 336
78% of the safety set
Reviews overdue
1
QSP-04 · 3 days
Due within 90 days
2
QSP-06, QSP-05

Quality & safety SOP set

Version-controlled · 42 staff on the acknowledgement roster
Show
AcknowledgedSOPVersionEffectiveReview dueOwner
38 / 42
QSP-01 · Hand hygiene & PPE
4 staff have not acknowledged v4.2
v4.201 Apr 202601 Apr 2027Sister Vasavi
42 / 42
QSP-02 · Incident reporting (no-blame)
Full acknowledgement — the only SOP at 100% besides code blue
v3.012 May 202612 May 2027Sister Vasavi
29 / 42
QSP-03 · High-alert medication double-check
13 outstanding · 7 doses missed a second signature this month
v2.120 Jun 202620 Jun 2027Ravi Teja
40 / 42
QSP-04 · Biomedical waste segregation
Review overdue 3 d and risk R-05 is open against it
v5.015 Jan 202615 Jul 2026Sister Vasavi
31 / 42
QSP-05 · Blood transfusion & reaction monitoring
Clinical audit CA-2026-03 is measuring against this SOP now
v2.003 Mar 202603 Sep 2026Sister Vasavi
22 / 42
QSP-06 · WHO surgical safety checklist
20 outstanding · the digital signature on this is a NABH chapter-2 gap
v1.308 Feb 202608 Aug 2026Dr. P. Anil Kumar
42 / 42
QSP-07 · Code blue / CPR
Full acknowledgement · quarterly mock drill 12 Jul, 4 min 20 s response
v3.125 Apr 202625 Apr 2027Dr. K. Ramesh
18 / 42
QSP-08 · Patient identification & the five rights
New on 01 Jul · 24 outstanding, so do not yet treat this as in force
v1.001 Jul 202601 Jul 2027Sister Vasavi
262 / 336
78.0%
8 SOPs × 42 staff —— 1 overdue · 2 due in 90 d —
42 staff, not 10 seats: nursing and support staff acknowledge on the shared ward tablet, so they don't consume a HOS login seat.

Version history — QSP-01 · Hand hygiene & PPE

Every version kept, with what changed and who approved it
4 versions
v4.2 — effective 01 Apr 2026 Current
Added WHO moment 5 (patient surroundings) to the observation form after moment 5 measured 51% in March. Approved by Dr. G. Prakash. 38 of 42 acknowledged.
v4.1 — 12 Nov 2025 → 31 Mar 2026
Alcohol rub contact time corrected from 15 s to 20–30 s. Approved by Dr. K. Ramesh.
v4.0 — 04 Feb 2025 → 11 Nov 2025
PPE section rewritten for post-COVID stock reality. Approved by Dr. G. Prakash.
v3.2 — 18 Jun 2024 → 03 Feb 2025
First controlled version in HOS. Migrated from the paper file.
A superseded version is never deleted — an assessor may ask which version was in force on the date of an incident, and that question needs an answer, not a current copy.

Acknowledgement is not competence

Where the SOP library stops and training begins
Links to Administration
A tick against QSP-03 means a staff member opened the high-alert double-check SOP and confirmed they read it. It does not mean they can do it under pressure at 2 AM. This screen tracks the first thing. It should not claim the second.
Competence lives in Administration → Training Sandbox, where staff run 18 scripted scenarios on a synthetic database and are signed off by name, date and score. Two of those scenarios — the drug substitution and the expired-batch catch — exercise QSP-03 and QSP-08 directly.
As of today 3 of 5 staff are cleared in the sandbox: Swapna 96%, Mary Grace 92%, Anasuya 88%. Ravi Teja has 4 scenarios left, and he is the owner of QSP-03.
An assessor asks for both artefacts and notices when a hospital has only one. The honest version of "we trained our staff" is a signed scenario score, not 42 ticks.